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  • October 7, 2016 at 9:26 am #1206795
    NCPMR
    Participant

    Hi!

    I have a major issue! Here it is. I just did your update and now my site is completely busted. To Help here are the two sites.

    First there is the broken one. http://BamaPain.com and it is supposed to look like this one http://okiepain.com. For whatever reason it isn’t working correctly.

    I have created an admin account for your assistance which i can give you when you’re ready.

    Wordpress Version 4.6.1
    X Version 4.6.3
    Cornerstone 1.3.3

    I didn’t build the original site and so i’m not sure what’s going on but I have to get this fixed ASAP. My job depends on it.

    October 7, 2016 at 10:54 am #1206907
    Rahul
    Moderator

    Hey There,

    Thank you for writing in!

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If this doesn’t help, try clearing cache of your theme. It is mandatory to clear cache after every update you make on your theme.

    Let us know how it goes!

    Thank you.

    October 7, 2016 at 11:13 am #1206934
    NCPMR
    Participant

    Well i actually just reinstalled the previous version of xtheme. i will need to do the update though at some point. it looks like all the div class names were changed. could that be because i use visual composer?

    October 7, 2016 at 1:56 pm #1207168
    Joao
    Moderator

    Hi There,

    This is a confirmed bug with VC and new update, that is great you managed to restore the old version.

    We will be uploading a new version of X with the fix for this bug within the next hours.

    Thanks for understanding,

    Joao

    October 7, 2016 at 2:01 pm #1207170
    fmaweb
    Participant

    I have the same issue. Replying to keep posted when fix will be available.

    October 7, 2016 at 2:41 pm #1207223
    Nico
    Moderator

    Thank you so much for understanding.

    Feel free to follow up this thread.

    Thanks.

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