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August 9, 2016 at 3:31 pm #1124374
venyaParticipantHello,
My site is currently not displaying the slider on the on home pages, and the rest of the home page which is in cornerstore. I’m using cornerstone for the Contact page and that too is messed up. In the contact page there’s one line of text, but the rest is missing….I’ve tried different browsers, computers and clearing the cache. Just checked another time before sending message, and now slider Does appear, but cornerstone content still does not.. Bizarre.
Another thing is that on the product list pages the add to cart animation is no longer there. Thats less important, but still was a nice touch that I’ll like to have restored…
I really need help getting the site back to normal ASAP…
Thank you.
August 9, 2016 at 3:38 pm #1124380
venyaParticipantThis reply has been marked as private.August 9, 2016 at 9:04 pm #1124891
FriechModeratorHi There,
Thanks for writing in! Please do a testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If issue persists, please provide us FTP credentials and disable the CloudFlare as we troubleshoot the issue.
Thanks.
August 10, 2016 at 12:44 am #1125045
venyaParticipantBingo! Identified the plugin autoptimize as the culprit.
I had another issue which I was going to contact support for after solving this one, which happily was also resolved by tweaking/removing this plugin.
Thanks for the great support!
August 10, 2016 at 3:00 am #1125175
NicoModeratorHappy to hear that.
Feel free to ask us again.
Thanks.
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