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Archive / HELP! Installed Essential Grid and it BROKE ADMIN PANEL
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  • June 23, 2016 at 1:59 pm #1056793
    Kerri S
    Participant

    Hi, I installed and activated Essential Grid and now the back end is broken.

    I am directed to: http://kovapartners.com/newsitedev8173/wp-admin/
    then I get a white screen with no login.

    PLEASE HELP this site is nearing completion and I was hoping to have it done tomorrow 🙁

    WP v 4.5.2
    Cornerstone v 1.2.4

    June 23, 2016 at 2:01 pm #1056800
    Kerri S
    Participant
    This reply has been marked as private.
    June 23, 2016 at 2:05 pm #1056806
    Kerri S
    Participant

    Nevermind – I’ve got the site back up. I removed the plugin via FTP so my admin panel is working.

    Is this a known bug?

    June 23, 2016 at 8:33 pm #1057343
    Lely
    Moderator

    Hello Kerri,

    There is no known bug that might broke admin panel when you install essential grid.
    A white screen usually means there is a fatal PHP error. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

    When you revisit the page with the white screen, you should have some error output describing the issue in more detail. Try to install it again then if the issue happens again, please do reply with the error so we can help you better.

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