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[Bill R]

iPhotoSchools.com
X-Theme 4.6.1

Error message
We attempted to installed Cornerstone (required by X) automatically, but were unable to. You may need to install Cornerstone manually. Error Details.

When I tried to install cornerstone yesterday it crashed my site. I have a server tech who found a php conflict between cornerstone and X-shortcodes. He disabled cornerstone to get the site back up, but now the formatting is all jacked up.

This is Class photo season for me and I desperately need this back up for the eCommerce side of my business.

[Joao]

Hi There,

You need to disable X Shortcodes.

Cornerstone incorporated the functions of X Shortcodes so they don´t work togheter.

If the formatting is all looking bad, it is probably because you need to perform a Child Theme update (only this time)

Please refer to this thread:

https://community.theme.co/forums/topic/child-theme-updates/

Regarding your update please turn off X-Shortcodes do the following

1. Revoke your API key from X Addons section (check the bottom of the page) and also remove it from your license page on Themeco.

https://community.theme.co/my-licenses/

2. Temporary disable any caching plugins and purge all your server cache.

3. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

4. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

5. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now you try validating your X theme again and then try to install any other extension and it should function properly.

Let us know how it goes.

Thanks!

[Author]

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