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  • June 21, 2016 at 4:35 pm #1053267
    Xcel7
    Participant

    I’ve try add &clean-cache to my URL but not success.. I try too increase my memory but not success again..
    Can you help me please? I need to install church demo content.
    Thanks for help

    June 21, 2016 at 4:58 pm #1053277
    Rahul
    Moderator

    hi there,

    please check your server permission and see if the permissions set correctly.

    here is a link for more information:
    http://codex.wordpress.org/Changing_File_Permissions

    Hope it helps.

    June 21, 2016 at 8:10 pm #1053557
    Xcel7
    Participant
    This reply has been marked as private.
    June 22, 2016 at 1:55 am #1053850
    Rupok
    Member

    Hi there,

    Please try resetting your WordPress files and folders permissions. The correct settings can be found at http://www.smashingmagazine.com/2014/05/08/proper-wordpress-filesystem-permissions-ownerships/

    If the issue still persist, you can share your login credentials (WordPress and FTP) in a private reply.

    Cheers!

    June 22, 2016 at 7:10 am #1054197
    Xcel7
    Participant
    This reply has been marked as private.
    June 22, 2016 at 8:56 am #1054334
    Christian
    Moderator

    Hey there,

    This has something to do with either WP configuration or your web host. Please see https://community.theme.co/kb/connection-issues/ and try contacting your web host.

    Thanks.

    June 22, 2016 at 1:52 pm #1054865
    Xcel7
    Participant
    This reply has been marked as private.
    June 22, 2016 at 8:14 pm #1055449
    Rad
    Moderator

    Hi there,

    The import fails is not because of the connection. It’s due to internal server error, I tried finding the details of the error with no luck.

    Object {message: "We're sorry, the demo failed to finish importing.", debug_message: "Internal Server Error",

    Is there any way we could get the details of that error, your site has no error logs even if I enabled it through WordPress.

    Thanks!

    June 23, 2016 at 9:51 am #1056420
    Xcel7
    Participant
    This reply has been marked as private.
    June 23, 2016 at 12:49 pm #1056702
    Joao
    Moderator

    Hi There,

    I have successfully installed Church Demo for you.

    Hope that helps,

    Joao

    June 24, 2016 at 7:09 am #1057929
    Xcel7
    Participant
    This reply has been marked as private.
    June 24, 2016 at 7:41 am #1057968
    Joao
    Moderator

    Hi There,

    We have switched our Demos to another server and there was a bug for while, it has been fixed now you will be able to install the demos yourself anytime.

    Hope it helps,

    Joao

    June 25, 2016 at 7:42 am #1059211
    Xcel7
    Participant
    This reply has been marked as private.
    June 25, 2016 at 7:44 am #1059216
    Christopher
    Moderator

    You’re welcome.

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