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  • #1089944
    nmagniez
    Participant

    I have an issue in the display of the blog on ipad. It’s ok on Chrome but it’s not with safari.
    There is is big white space at the top and no banner.

    It’s ok on dektop and on mobile.

    Thanks for your support.

    #1090292
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Upon checking your site, it seems that there is a fatal error happening at the button of the page. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);
    
    /* That's all, stop editing! Happy blogging. */

    When you revisit the page with the white screen, you should have some error output describing the issue in more detail.

    To assist you better with this issue, would you mind providing us the url of your site with login credentials, if necessary, so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password (only if necessary)

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

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