Docs

[Shawn C]

I logged on and told me to do a system check and to copy and paste these files to support.. ?
### Environment ###

Home URL: http://www.restorativenature.com
Site URL: http://www.restorativenature.com
WC Version: 2.2.2
WC Database Version: 2.2.2
WP Version: 4.0
WP Multisite Enabled: No
Web Server Info: Apache
PHP Version: 5.4.29
MySQL Version: 5.5.39
WP Active Plugins: 17
WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode: No
WP Language: en_US
WP Max Upload Size: 64 MB
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: No
WC Logging: Log directory (/home2/shawn228/public_html/wc-logs/) is writable.
Default Timezone: Default timezone is UTC
fsockopen/cURL: Your server has fsockopen and cURL enabled.
SOAP Client: Your server has the SOAP Client class enabled.
WP Remote Post: wp_remote_post() was successful – PayPal IPN is working.

### Locale ###

decimal_point: .
thousands_sep:
mon_decimal_point:
mon_thousands_sep:

### Plugins ###

Installed Plugins: Google AdSense by BestWebSoft version 1.30
All In One SEO Pack by Michael Torbert version 2.2.3.1
Black Studio TinyMCE Widget by Black Studio version 1.4.7
Child Theme Configurator by Lilaea Media version 1.4.8.1
Contact Form 7 by Takayuki Miyoshi version 3.9.3
Force Regenerate Thumbnails by Pedro Elsner version 2.0.3
Google Analytics Dashboard for WP by Alin Marcu version 4.3.3
Jetpack by WordPress.com by Automattic version 3.1.1
WPBakery Visual Composer by Michael M – WPBakery.com version 4.1.2
Ping List Pro by William Kehl version 1.1
Revolution Slider by ThemePunch version 4.3.6
WooCommerce by WooThemes version 2.2.2
Wordfence Security by Wordfence version 5.2.3
WordPress Importer by wordpressdotorg version 0.6.1
WP Editor by Benjamin Rojas version 1.2.5.1
WP Super Cache by Automattic version 1.4.2
X – Shortcodes by Themeco version 2.3.2

### Settings ###

Force SSL: No

### WC Pages ###

Shop Base: #7299 – /the-sanctuary-1/
Cart: #6671 – /cart/
Checkout: #6672 – /checkout/
My Account: #6673 – /my-account/

### WC Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Theme Name: X – Child Theme: Integrity Light
Theme Version: 1.0.0
Theme Author URL: http://theme.co/
Is Child Theme: Yes
Parent Theme Name:
Parent Theme Version:
Parent Theme Author URL:
WooCommerce Support: Yes

### Templates ###

Template Overrides (WooCommerce):cart-totals.php
cart.php
cross-sells.php
shipping-calculator.php
form-billing.php
form-shipping.php
thankyou.php version 2.0.0 is out of date. The core version is 2.2.0
loop-end.php
loop-start.php
pagination.php version 2.0.0 is out of date. The core version is 2.2.0
form-edit-address.php
error.php
notice.php
success.php
order-details.php version 2.1.0 is out of date. The core version is 2.2.0
variable.php
product-attributes.php
product-image.php
product-thumbnails.php
rating.php
related.php
tabs.php
up-sells.php
single-product-reviews.php

[Rad]

Hi Shawn,

Thanks for writing in.

This should help you http://theme.co/x/member/forums/topic/woocommerce-update/ 🙂

Cheers!

[Domenico M]

Hi guys,

Followed the link and instructions you shared above about the Woocommerce update but still not having any luck.

The issue I’m having is that the Woocommerce update has broken my Revolution slider (I’ve tested this by disabling/enabling Woocommerce) and the slider is not showing on my site: http://www.shoe-chef.com.

I’ve tried uploading the Woocommerce template files from the link about to both the parent theme and the child theme I’m using (Ethos Child) but still nothing. Can you help?

For info, here’s my system report:

### Environment ###

Home URL: http://www.shoe-chef.com
Site URL: http://www.shoe-chef.com
WC Version: 2.2.2
WC Database Version: 2.2.2
WP Version: 4.0
WP Multisite Enabled: No
Web Server Info: Apache
PHP Version: 5.3.3
MySQL Version: 5.1.73
WP Active Plugins: 20
WP Memory Limit: 128 MB
WP Debug Mode: No
WP Language: en_US
WP Max Upload Size: 8 MB
PHP Post Max Size: 8 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
SUHOSIN Installed: No
WC Logging: Log directory (/var/www/vhosts/shoe-chef.com/httpdocs/wc-logs/) is writable.
Default Timezone: Default timezone is UTC
fsockopen/cURL: Your server has fsockopen and cURL enabled.
SOAP Client: Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.
WP Remote Post: wp_remote_post() was successful – PayPal IPN is working.

### Locale ###

decimal_point: .
thousands_sep:
mon_decimal_point:
mon_thousands_sep:

### Plugins ###

Installed Plugins: iThemes Security by iThemes.com version 4.4.9
CloudFlare by Ian Pye
Jerome Chen
James Greene
Simon Moore (CloudFlare Team) version 1.3.14
Contact Form 7 by Takayuki Miyoshi version 3.9.3
Force Regenerate Thumbnails by Pedro Elsner version 2.0.3
Google Analytics by Yoast by Team Yoast version 5.0.5
Jetpack by WordPress.com by Automattic version 3.1.1
WPBakery Visual Composer by Michael M – WPBakery.com version 4.1.3
Options Framework by Devin Price version 1.8.2
P3 (Plugin Performance Profiler) by GoDaddy.com version 1.5.1
Revolution Slider by ThemePunch version 4.5.95
Social Toolbar by DaddyDesign version 3.1
TablePress by Tobias Bäthge version 1.4
W3 Total Cache by Frederick Townes version 0.9.4
WooCommerce by WooThemes version 2.2.2
WordPress Importer by wordpressdotorg version 0.6.1
WP-Cron Control by Thorsten Ott
Erick Hitter
Automattic version 0.7.1
WP Crontrol by Edward Dale & John Blackbourn version 1.2.3
WP Fluid Images by Pat Ramsey version 1.1.2
WP Smush.it by WPMU DEV version 1.6.5.4
X – Shortcodes by Themeco version 2.3.5

### Settings ###

Force SSL: No

### WC Pages ###

Shop Base: #6675 – /
Cart: #6676 – /?page_id=6676
Checkout: #6677 – /?page_id=6677
My Account: #6678 – /?page_id=6678

### WC Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Theme Name: X – Child Theme: Ethos
Theme Version: 1.0.0
Theme Author URL: http://theme.co/
Is Child Theme: Yes
Parent Theme Name: X
Parent Theme Version: 2.4.0
Parent Theme Author URL: http://theme.co/
WooCommerce Support: Yes

### Templates ###

Template Overrides (WooCommerce):cart-totals.php
cart.php
cross-sells.php
shipping-calculator.php
form-billing.php
form-shipping.php
thankyou.php version 2.0.0 is out of date. The core version is 2.2.0
content-product.php
loop-end.php
loop-start.php
pagination.php version 2.0.0 is out of date. The core version is 2.2.0
form-edit-address.php
error.php
notice.php
success.php
order-details.php version 2.1.0 is out of date. The core version is 2.2.0
variable.php
product-attributes.php
product-image.php
product-thumbnails.php
rating.php
related.php
tabs.php
up-sells.php
single-product-reviews.php

Many thanks,

[Paul R]

Hi Domenico,

Thanks for writing in.

Please delete <script type=”text/javascript”> and </script>
in Custom > Javascripts in the customizer.
It is not needed, it is automatically added by the theme.

Regards

[Domenico M]

Thanks.

Have removed the Javascript tags but the problem still persists – any ideas?

Thanks

[Mrinal]

Hi Dimenic,

As you’re not the original author of this thread. Please open a new thread about your issue, then share your website login details as private reply. So, you privacy & password will kept safe.

[Domenico M]

This reply has been marked as private.

[Zeshan]

Thank you Domenic!

[Author]

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