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[Eric]

Trying to complete a form and I get this as a result underneath the form and no results are sent. Any idea what this is?

JSON.parse: unexpected character at line 1 column 1 of the JSON data

[Prasant Rai]

Hello Eric,

Thanks for writing in!

Could you please provide us with your website URL so we can take a closer look?

Thanks.

[Eric]

Hi Prasant, The form is on this page. https://vitalspacesnow.com/make-a-date/

[Joao]

Hi Eric,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes,

Joao

[Eric]

I have deactivated all plugins except Contact Form 7 and still get the error message.

[Rupok]

Hi there,

The form looks fine one front-end. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Eric]

This reply has been marked as private.

[Rupok]

Hi there,

If you see the forms, there are some configuration error for them – http://prntscr.com/dghk8s

However the error (JSON.parse: unexpected character at line 1 column 1 of the JSON data) seems faced by some other users as well for Contact Form 7 if you search on google, here goes a related article. It’s not related to theme though. You can reach to the Contact Form 7 support if you don’t see any plugin conflict.

Thanks!

[Eric]

No I’m not getting form results, but Yes I saw someone say that Wp Super Cache left some files on the server once deleted, but I didn’t see the files they were referencing. I may just use a different form.

[Jade]

Hi Eric,

No worries. Kindly let us know if you need any help.

Thanks!

[Author]

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