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[Simon T]

Hey Guys,

Quick question: I have used an X child theme to setup this site (omeganutrition.com.au) which currently has just the one product with WooCommerce. In the WooCommerce settings, I have the ‘enable guest checkout’ box ticked but it’s just not working. Buyers do not get this option at checkout…

I am in the process of setting up the SSL (waiting for host to confirm). Would this be the issue, or is there something else I have missed?

Thanks in advance!

[Rad]

Hi there,

Thanks for writing in.

Seems to be working fine, guest checkout will allow users to order/buy products without a need to log in. But it doesn’t mean that login functionality shouldn’t be there. It’s just an option for user wish to log in. Though, I could be wrong, would you mind providing a video recording showing this issue?

There should be no issue as long as you configure your site for https too. (eg. Admin > Settings > General )

Thanks!

[Simon T]

Ah, seems I am mistaken about what the guest checkout is.

What I want is for people to be able to make a payment with their credit card, without needing to have or sign up for a PayPal account. Is this possible?

[Rupok]

Hi there,

It depends on your payment option. If you have Credit Card option; user don’t need to sign up/sign in with PayPal. You might be interested to know a bit more from WooCommerce documentation – https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/

And here is a helpful article about this – https://woocommerce.com/2015/12/guest-checkout-right-for-store/

Cheers!

[Simon T]

Hi Rupok,

I have read through all of this and still don’t see the answer to my query. I don’t seem to have the option to take credit card payments under the ‘checkout’ setting…

[Rupok]

Hi there,

Thanks for writing back! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[Simon T]

The URL is http://www.omeganutrition.com.au

Will post login details below

[Simon T]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for the URL but your site through this – http://prntscr.com/bx4urr

Let’s check and let us know how to access your site.

Cheers!

[Simon T]

This was due to our hosts setting up the SSL. They advised me to clear cache and re-load the page and it worked for me, perhaps do the same?

Thanks!!

[Paul R]

Hi Simon,

Please see screenshots

http://screencast.com/t/Uk9atVLQ

To allow credit card payments, you can try this third party plugin.

https://yithemes.com/themes/plugins/yith-woocommerce-stripe/

https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

Hope that helps.

[Simon T]

Hi Paul,

I did already have that box ticked. Just to confirm – it’s not free to accept credit card payments?

The PayPal Powered by Braintree plugin does not help me as it’s for USA only – I am in Australia

[Rupok]

Hi there,

Yes it’s not free and you need to find out the best payment method for your country. Unfortunately we can’t help you on this much since it’s not related with X rather your configuration of payment method in WooCommerce. You can seek help from a developer if you are not aware of how WooCommerce and payment gateways work.

Cheers!

[Author]

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