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  • January 10, 2017 at 12:43 am #1323491
    mcmc
    Participant

    I’ve followed instructions I’ve found on the forum for including a modal containing a Gravity Forms form on my website.

    I’m finding that when the form is submitted, however, it’s not updating on screen.

    For example, if you click the “GET SYLLABUS” button without all of the required information of the form, the ajax button spins but doesn’t show you the error message “There was a problem with your submission. Errors have been highlighted below.”

    For some reason, the content of the modal is not being updated after the submit button is pressed.

    Any idea why this is happening?

    January 10, 2017 at 12:46 am #1323492
    mcmc
    Participant
    This reply has been marked as private.
    January 10, 2017 at 5:20 am #1323684
    Christopher
    Moderator

    Hi there,

    I’m sorry to hear that but our scope of support doesn’t cover integration issues of third party plugins together. We could help you with integration issue with X theme. You may wish to contact a developer.

    Thanks for your understanding.

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