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  • December 19, 2016 at 1:38 pm #1298550
    nikiniki9doors
    Participant

    Hi

    So I read this page here

    Map

    and I thought I got it right but apparently not?

    I just put text edit field for VC

    [google_map lat=”38.693481″ lng=”-9.210834″ drag=”true” zoom=”13″ height=”45%” no_container=”true” zoom_control=”true”][google_map_marker lat=”38.693481″ lng=”-9.210834″ image=”http://www.curatedlisbon.com/wp-content/uploads/2016/12/mapmarker.png”%5D%5B/google_map%5D

    I have cleared cache and it sometimes works in Chrome and Safari but only for the initial load – if I try to zoom it goes grey, I cannot drag it and it doesnt work anymore. Other times it doesnt show at all.

    It never shows up on mobile for me.

    Any thoughts?

    http://www.curatedlisbon.com/portfolio-item/altis-belem-lisbon-boutique-hotel

    December 19, 2016 at 3:00 pm #1298624
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Since you’re using Uber Menu, head over to Appearance -> Uber Menu -> General Settings and uncheck the option Load Google Maps API and save the changes.

    This should resolve your issue. Make sure to clear your cache before testing your site again.

    Hope that helps.

    December 19, 2016 at 5:12 pm #1298742
    nikiniki9doors
    Participant

    Hi Darshana

    Seems to have worked on the desktop but it doesnt show on mobile. Any suggestions?

    I cleared all web data on safari on my iPhone.

    December 20, 2016 at 2:13 am #1299108
    Christian
    Moderator

    Your map shows up on my phone. Please give us your OS and browser versions.

    Thanks.

    December 20, 2016 at 5:04 pm #1299863
    nikiniki9doors
    Participant

    iOS 10.2 and safari

    December 21, 2016 at 3:53 pm #1300967
    Rad
    Moderator

    Hi there,

    What device is that? It looks big based on your screenshot. I checked it on iPad’s Safari and the map is displaying okay. I’ll be updating it to 10.2, please stay tuned.

    Thanks!

    December 22, 2016 at 11:14 pm #1302470
    Rad
    Moderator

    Hi there,

    I just updated to iOS 10.2 and map is still working on safari.

    Please try clearing your browser cache.

    Thanks!

    December 23, 2016 at 12:06 pm #1302934
    nikiniki9doors
    Participant

    Yeah I did – no dice – it didnt work on my husbands either. We specifically cleared the data for the website under advanced as well. Other browsers it works – so not sure what the problem is specifically.

    December 23, 2016 at 7:12 pm #1303244
    Rad
    Moderator

    Hi there,

    That’s weird, I checked again and it’s working. Maybe some glitch, I’ll keep on checking.

    Thanks!

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