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  • #1299702
    gibelliluc
    Participant

    Hello,

    Suddendly google fonts stopped loading and many other errors came up on the console.

    I’m wondering what could have caused the issue.

    The url is http://www.rioensinomedico.com.br

    regards,

    gibelli

    #1300059
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    In the meantime, please remove the JavaScript you added on the Cornerstone page Settings > Custom JS and see if that resolves the issue.

    Cheers!

    #1300431
    gibelliluc
    Participant
    This reply has been marked as private.
    #1300471
    Paul R
    Moderator

    Hi,

    It looks like your site is down at the moment. I tried to refresh several times but still can’t access it.

    http://screencast.com/t/9ph3xfdysuJ

    I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

    #1301859
    gibelliluc
    Participant

    Hi, i’ve set up the website on another domain and got the same error

    http://104.197.116.49/

    the login credentials are the same!

    regards,

    Gibelli

    #1302276
    Rad
    Moderator

    Hi there,

    Thanks, but it’s not accessible on my end. Is it public IP?

    Thanks!

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