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  • October 20, 2016 at 8:34 am #1223871
    MPP_dshoales
    Participant

    Hello,

    I’ve searched and couldn’t find any resolution to this issue.

    We just migrated over to a new host, and when I activated the Goggle Analytics addon, I received an error message: “You don’t have permission to access /wp-admin/admin.php on this server.”

    I’m not receiving this for other plugins and wanted to know if this is something with the X theme, or something I need to address with the hosting company.

    Thank you for your time.

    October 20, 2016 at 10:23 am #1224019
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Do you have a security plugin active on your site? If so, access your site files via your host cPanel or using FTP. Find the /wp-content/plugins folder and rename the folder of the security plugin; something like plugin-name-old. That will disable the plugin and hopefully you’ll then have admin access.

    If this doesn’t help, you should try contacting your hosting provider for you server setup and to see if something there is causing this.

    Looking forward to your response.

    October 20, 2016 at 4:35 pm #1224492
    MPP_dshoales
    Participant

    I disabled the Wordfence plugin I was using and I still received the PHP error. I’ve reached out to the new hosting company and will update when they reply to my case.

    October 20, 2016 at 10:20 pm #1224884
    Prasant Rai
    Moderator

    Hello There,

    Thanks for updating the thread.

    Sure, please let us know the response you get from hosting company.

    Thanks.

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