Docs

[asiitan]

Hi there!
For some reason I am not able to install google analytics on my website
http://www.theatrum.ee Could anyone help?
Andres

[Christopher]

Hi there,

Because this requires a template change, I’d advise that you setup a child theme. This allows you to make code changes that won’t be overwritten when an X update is released. After your child theme is setup, please review how we recommend making template changes in Customization Best Practices.

Please add following code in child theme’s functions.php file :

function third_party_tracking_code() { ?>

  <script>
    // add google analytics code below this line.
  </script>

<?php }

add_action( 'wp_head', 'third_party_tracking_code' );

Hope it helps.

[asiitan]

Hi!
Just to be on the safe side. I have made really many changes to the design and there are hundreds of css-lines in the customization area. If I now install the child theme (my current X version is 4.4.2) will I have all the changes kept or do I need to copy the custom css and paste it into the child theme?
What are the dangers to lose my settings?

Grateful for your help.

Andres

[Jade]

Hi Andres,

Have you tried installing the Google Analytics extension in the Addons page? If so, what issue do you have whenever you are trying to install it. We could have a look but would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[asiitan]

This reply has been marked as private.

[Friech]

Hi Andres,

Would you mind lettings us know what error message is it?

You can always play safe when switching themes. You can save your Customizer settings on Addons > Customizer Manager > Export. Also take a screenshot of your sidebar under Appearance > Widgets in case WP reset it. Also take note of your primary menu under Appearance > Menus.

Hope it helps, Cheers!

[asiitan]

Hi Friech

When I am trying to install the extension, it says “Errors encountered” and when I click on details, it says “No package provided”.
I double-checked and everything must be fine with the license.

Best wishes,
Andres

[Christopher]

Hi there,

Please try following these steps:

1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.

Hope it helps.

[Author]

Posts