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  • #1330589
    patlee
    Participant

    I’m installing X-Theme on a completely fresh installation of WordPress 4.7.1.

    Once I began activating the X-Theme included plug-ins, I began getting memory allocation errors.

    As soon as I tried to activate the “Convert Plug” plug-in, I received the following error, and can no longer access any of the WordPress pages.

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /home/[redacted]/public_html/wp/wp-content/plugins/convertplug/admin/bsf-core/plugin-installer/admin-functions.php on line 97

    I’d already changed the wp-config.php file to include the following memory allocation settings, but it doesn’t seem to have fixed the issue.

    /* Memory Limit */
    define(‘WP_MEMORY_LIMIT’, ‘256M’);
    define(‘WP_MAX_MEMORY_LIMIT’, ‘256M’);

    Do I need to delete the WordPress Mysql DB and install from scratch again? I also received other memory allocation errors when I tried to install Essential Grid, though I wasn’t able to get to the other plug-ins since “Convert Plug” pretty much killed the site.

    I’m running PHP 5.6.16, MySQL 5.6.34.

    #1330612
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

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