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  • October 3, 2016 at 6:12 pm #1201170
    SophiaL
    Participant

    I am getting this error on any page I create.

    http://<mydomain.com>/wp-content/themes/x/framework/fonts/font_awesome/fontawesome-webfont.woff2?v=4.5.0 Failed to load resource: the server responded with a status of 404 (Not Found)

    I tried re installing X but this it did not fix it. Tried switching from Child back to Main theme. No change. Checked my server and the failed to load font “../fontawesome-webfont.woff2” is in there where it should be.

    Is there something else I should do to fix this?

    October 3, 2016 at 7:18 pm #1201219
    Jade
    Moderator

    Hi there,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    October 3, 2016 at 8:04 pm #1201322
    SophiaL
    Participant

    Yep fully updated with 12 hourly auto checks for updates.

    October 3, 2016 at 10:58 pm #1201458
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    October 4, 2016 at 4:33 am #1201710
    SophiaL
    Participant
    This reply has been marked as private.
    October 4, 2016 at 6:17 am #1201796
    Christian
    Moderator

    Hey Sophia,

    This doesn’t happen on my test site so this might be unique to your setup. Would you mind give us FTP access so we could further investigate. It is weird that Cornerstone uses that old directory.

    Thanks.

    October 4, 2016 at 7:47 am #1201874
    SophiaL
    Participant
    This reply has been marked as private.
    October 4, 2016 at 9:09 am #1201984
    Christian
    Moderator

    Hey Sophia,

    This looks like just a cache. Have you used a caching plugin before or does your web host have an internal caching system? If so, please clear all caches including browser cache.

    Thanks.

    October 4, 2016 at 7:23 pm #1202668
    SophiaL
    Participant

    Hi Christian

    Cleared caches to no avail. Got onto my web host and they saw the error and suspected a MIME type issue. Added the type and all good now.

    Cheers…

    Hi,
    We actually added a MIME type for .wof2 for you as this is what was suspected. Based on the error, it does sound like the MIME type was the issue.

    October 5, 2016 at 12:27 am #1202974
    Friech
    Moderator

    Glad you sorted things out.

    Cheers!

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