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Archive / Fatal Parse Error when attempting to activate The Grid
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  • October 4, 2016 at 2:15 pm #1202439
    caleb-case
    Participant

    So, this is the error that I get each time I attempt to activate the plugin.

    In attempting to see if it was a previous theme that “lingered” and caused the problem I wiped the site completely clean and started completely fresh (re-installed wordpress, then re-installed and activated X) and I continue to get this error.

    any suggestions?

    Wordpress Version 4.6.1
    X Version 4.6.2
    The Grid Version 2.1.0

    October 4, 2016 at 4:40 pm #1202565
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    October 5, 2016 at 3:11 pm #1203972
    caleb-case
    Participant
    This reply has been marked as private.
    October 5, 2016 at 6:22 pm #1204145
    Darshana
    Moderator
    This reply has been marked as private.
    October 5, 2016 at 9:28 pm #1204500
    caleb-case
    Participant
    This reply has been marked as private.
    October 5, 2016 at 10:39 pm #1204561
    Darshana
    Moderator

    Hi there,

    Glad it works for you. WordPress recommends PHP 5.6.0 or above to avoid any incompatibility issues with Theme & Plugins. You should be able to update your PHP version by contacting your hosting provider if needed.

    Thanks!

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