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[Digitalborg]

Greetings.

I am receiving the following error message: Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/boxadmin/public_html/wp-admin/includes/media.php on line 1333

The steps to re-create are:
Go into the WordPress Control Panel
Access Appearance -> Themes -> X -> Customize

It worked yesterday. Then today, received the error message. I did upgrade to WordPress 4.5.2

Please advise on how I can start to troubleshoot this issue. In addition, let me know if you need to logon to my site to review anything.

I look forward to hearing from you soon.

Andy

Wordpress Version: 4.5.2
X Version: 4.4.2
Cornerstone Plugin: 1.2.4

URL: http://www.agencyb12.com –

[Prasant Rai]

Hello Andy,

Thanks for writing in!

Try adding the code below in your wp-config.php file located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before this line

/* That’s all, stop editing! Happy blogging. */

Hope that helps.

[Digitalborg]

This did help with that error. I was able to get into the editing screen. Should I still contact my hosting company to get the RAM increased from 512 to 1024? I want the customer to have a positive experience when completed.

Thank you.

[Friech]

Hi There,

That depends on how large (too many plugins) is your site, but I dont think you need 1024MB. The 256M should be enough for X|Theme and Cornerstone.

Thanks.

[Author]

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