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[sandrayin]

Hi,

I am having a fatal error related to the upsell function. I added a shortcode [product_page id=” “] into a new page.
Please see here: http://www.lorybloom.com/store/babies/bloomix/

[Thai]

Hi There,

In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link login to your site
– WordPress Admin username / Password
– FTP Account

Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

Thanks.

[sandrayin]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thank you for the very detailed information. I have checked the page and even created a test page. I can confirm that this is a bug in the shortcode. I will be reporting this to our developers for them to investigate further more about this issue. For the meantime, I am not sure though what you would like to display the product inside your page wherein you already have a product page that exactly look like it. The product page is this:
http://www.lorybloom.com/shop/babies/the-bubblegum-car/

and you would like to display it on this page:
http://www.lorybloom.com/store/babies/bloomix/

Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing us with a little more clarification on what it is you’re wanting to do (a link to a similar example site would be very helpful, or perhaps some screenshots), we’ll be happy to provide you with a response once we have a better understanding of the situation.

Thank you.

[sandrayin]

Hi,

Actually I am trying to achieve this:
http://www.swellbottle.com/shop-swell-bottle/

My idea is under the Bloomix series, I have 3 products people can buy and they don’t have to go to each single product page. I am not sure what plugin are they using.. 🙁

[Rue Nel]

Hello There,

Thanks for the updates! The example url is somehow custom coded or might be using a 3rd party plugin. How about using the product shortcode instead?

[product id="3580"]

[product id="3581"]

[product id="3578"]

Hope this helps.

[sandrayin]

The thing is I want it to be in list form and have the option to choose and add to cart rather than a button ‘Select Options’. that solution above is using grid display as well. i wonder if essential grid is able to do so? Since we don’t have access to directly ask support from them. not sure if u have the answer for this?

[Rue Nel]

Hello There,

You can try out Essential Grid. There might be a suitable skin that displays almost the same as what you have in mind. You can check out the skins and examples from here: http://essential.themepunch.com/#examples

Hope this helps.

[sandrayin]

I think the upsell error has been around since last year. still no fix to that? Can help to fix it first?

[Paul R]

Hi,

I tried creating a test page and added a product shortcode as content.

I didn’t get a fatal error – http://www.lorybloom.com/xsupport-test/

Can you provide us the url of the page where we can see the issue.

Thanks

[sandrayin]

Hi,

Scroll all the way down, you will see it.

Fatal error: Call to a member function get_upsells() on null in /home/lorybloo/public_html/wp-content/themes/x/woocommerce/single-product/up-sells.php on line 15

[Christian]

Would you mind setting an upsell for that product. Or, in Customize > WooCommerce, disable Upsells

Thanks.

[sandrayin]

I have already disabled the upsell and also the related product options in customizer.

[Rue Nel]

Hello There,

I have taken some time to investigate this further. To resolve the fatal error, I would recommend that you insert the following in your child theme’s functions.php;

//
// Remove UpSells
// =============================================================================
function custom_remove_upsells(){
  remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_upsell_display', 15 );
  remove_action( 'woocommerce_after_single_product', 'woocommerce_upsell_display', 10 );
  remove_action( 'woocommerce_after_single_product_summary', 'x_woocommerce_output_upsells', 21 );
}
add_action('init', 'custom_remove_upsells');
// =============================================================================

I already tested this code in my local testing server. This code should work.
Please let us know how it goes.

[Author]

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