Navigation
Archive / Fatal error after update
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • December 3, 2016 at 11:27 pm #1280255
    fricks
    Participant

    Hi there,

    I upgraded my plugins and theme today and now my product pages are displaying a critical error:

    Fatal error: Call to undefined function wc_get_product_attachment_props() in /home/guitar48/public_html/wp-content/themes/x/woocommerce/single-product/product-image.php on line 28

    I am using PHP 5.6.27.

    I’ve tried disabling plugins with now luck.

    Anything else I can try?

    Thank you

    December 3, 2016 at 11:28 pm #1280256
    fricks
    Participant
    This reply has been marked as private.
    December 4, 2016 at 2:52 am #1280328
    Christopher
    Moderator

    Hi there,

    Please activate parent theme, as the issue may come from customized files in child theme.

    If it doesn’t help, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    December 11, 2016 at 5:32 pm #1289287
    fricks
    Participant

    Hi Christopher,

    I activated the main X theme and deactivated all plugins and the error messaged was still there.

    What else do you suggest?

    Thank you,

    December 11, 2016 at 9:10 pm #1289500
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating! It seems that your WooCommerce plugin is a bit outdated. Please updated it to the latest version which is 2.6.9. For further details about plugin and it’s version compatibility, you can check it here: https://community.theme.co/kb/version-compatibility/

    Hope this helps. Kindly let us know.

    December 13, 2016 at 12:05 am #1290856
    fricks
    Participant

    Hi Rue,

    Thank you, updating WordPress and Woocommerce fixed the problem for me!

    December 13, 2016 at 12:07 am #1290859
    Prasant Rai
    Moderator

    You are most welcome. 🙂

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1280255 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>