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  • September 19, 2016 at 8:22 pm #1182421
    taproot
    Participant

    Hello,

    I’m urgently trying install the demo content Spa and its failing with the following message “We’re sorry demo failed to finish importing”.

    I have increased the memory by modifying the wp-config.php file with the following:
    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

    Please advise how else to troubleshoot this issue.

    September 19, 2016 at 8:27 pm #1182425
    taproot
    Participant
    This reply has been marked as private.
    September 20, 2016 at 1:16 am #1182679
    Rupok
    Member

    Hi there,

    Sorry to hear that you are facing trouble. Your site is not ready yet and you are still developing this so not sure why you have set caching plugin. You should use caching when everything is ready and published. Kindly deactivate the caching plugin and try again.

    You can follow the Troubleshooting part from here – https://community.theme.co/kb/demo-content/

    Cheers!

    September 20, 2016 at 8:36 am #1183133
    taproot
    Participant

    Thank you very much! Caching is enabled by default from the hosting provider and I had not seen disabling caching as a solution in previous post… I hope this helps others as well.

    Cheers.

    September 20, 2016 at 8:40 am #1183137
    Joao
    Moderator

    Glad to hear it and thanks for your input.

    Let us know if we can help with anything else.

    Joao

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