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[islandmomsteph]

I’ve added the pixel per the instructions in this thread:
https://community.theme.co/forums/topic/facebook-pixel-5/

When I check the pixel via the Facebook Pixel Helper, I get this error:
The Facebook pixel activated 2 times on this web page, which can cause errors in your event tracking

Facebook says this about that error:
Pixel Activated Multiple Times
This error means that a pixel with the same ID and event name was sent multiple times to Facebook.
This is typically an error. The same event should only occur once upon page loading.
If it is sent with different custom data parameters, those parameters should be aggregated into a single pixel event.

What do I need to do to fix it?
THANKS!

[islandmomsteph]

This reply has been marked as private.

[Rad]

Hi there,

Maybe facebook is fetching the cache copy of your site? I checked through the code and on HTML Source code and there is no multiple Pixel embed codes. This code is added there just once,

<!-- Insert Facebook custom audience pixel Code starts here -->

<!-- Facebook Pixel Code -->
<script>
!function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n;
n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window,
document,'script','https://connect.facebook.net/en_US/fbevents.js');

fbq('init', '205448546537596');
fbq('track', "PageView");</script>
<noscript><img height="1" width="1" style="display:none"
src="https://www.facebook.com/tr?id=205448546537596&ev=PageView&noscript=1"
/></noscript>
<!-- End Facebook Pixel Code -->

<!-- Insert Facebook custom audience pixel Code Code ends here -->

Thanks!

[Author]

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