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  • #1094142
    imanibeauford
    Participant

    http://www.sarahlightfoot.net
    Wordpress 4.5.3
    X Theme 4.4.2
    Cornerstone 1.2.4

    Hi, someone posted a thread about this in February ’16 but the previous discussion was closed.

    I updated the feature image and used the Facebook debug tool a week ago, but the og:image is still not updated. This is very frustrating for the client because, instead of showing her logo, the Facebook posts show other organizations’ logos from a section of her home page.

    The desired image url is: http://sarahlightfoot.net/wp-content/uploads/2016/04/sarah-logo-final-1.png

    The image url being used instead is:
    http://sarahlightfoot.net/wp-content/uploads/2016/05/Sarah-clients-prospera.png

    Please see the attached screenshot for the error I’m noticing when running the website through Facebook’s debug tool.

    #1094730
    Rupok
    Member

    Hi there,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1114638
    imanibeauford
    Participant
    This reply has been marked as private.
    #1115036
    Lely
    Moderator

    Hi There,

    Thank you for the credentials.
    I did check again here:https://developers.facebook.com/tools/debug/sharing/?q=http%3A%2F%2Fsarahlightfoot.net%2F
    This is the error:

    Inferred Property
    The 'og:image' property should be explicitly provided, even if a value can be inferred from other tags.

    I also checked you source code and there’s no OG:IMAGE provided. To address this issue, please go to Appearance > Customize > Social> Enable Open Graph and then set this image under Social Fallback image.
    For better management, you can also use YOAST SEO plugin.

    Hope this hlep.

    #1116002
    imanibeauford
    Participant

    Thank you. I’m still experiencing an issue – I tried one image for the Social Fallback image and it didn’t work well. I changed the Social Fallback image and it still shows the old one – even after flushing the cache on my website and “scraping again” with the FB debug tool.

    #1116231
    Rad
    Moderator

    Hi there,

    The fallback image is only useful when there is no available image. If you’ll edit your image, you’ll notice that there is a featured image available and that’s the one being picked up. You should change that too.

    Hope this helps.

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