Navigation
Archive / Facebook Comments Not Displaying (Even After Globally Enabling Comments)
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • December 9, 2016 at 10:55 am #1287532
    HeahterAliceShea
    Participant

    Hello,

    I’ve activated the Facebook Comments add-on and input the required information. Even after I’ve globally enabled comments, they are still not displaying.

    Am I missing something here?

    Thanks!

    December 9, 2016 at 11:03 am #1287546
    HeahterAliceShea
    Participant

    I did some more troubleshooting and I got them to display on regular pages but for some reason, it won’t display on posts. Is there a setting I’m not seeing or could this be a bug?

    December 9, 2016 at 1:38 pm #1287679
    Jade
    Moderator

    HI there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1287532 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>