Docs

[Ben Horle]

Hi Guys I’ve been reading around and can quite grasp how to fix this:

I have my App ID and secerect (although quite old) in the Xaddon but when I or someone else adds a comment it will show up in the coments on my page but not on thier Facebook page, is there any way to fix this please?
login details to follow

[Ben Horle]

This reply has been marked as private.

[Ben Horle]

Also get the attached error

[Darshana]

Hi there,

Thanks for writing in! Please navigate to Appearance -> Customize -> Social > Open Graph section and then disable the Enable Open Graph option.

Hope that helps.

[Ben Horle]

You legend! Thank you!

[Rupok]

You are welcome!

Glad that it helped. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

Thanks for using X.

Cheers!

[damyo]

Hello.

I have read several threads, (and thank you for your patience) but I still can’t work it out.
I have enabled the facebook addon, I have created the app ID and secret, but still do not get it how it shows in my page.
Your help will be highly appreciated.

Greetings.

[Thai]

Hi @damyo,

In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link login to your site
– WordPress Admin username / Password

Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

Thanks.

[damyo]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for the credentials. I have checked and Facebook comments work on both of your site fine. Note that you have used the “Blank” templates and comments won’t show on blank templates. Let’s try setting “Fullwidth” or default and check.

Cheers!

[damyo]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for writing back. As mentioned on previous reply, comments (WordPress comment or Facebook comment) doesn’t work on “Blank Template” like these – http://prntscr.com/d4hnw2

So if you set any of the page templates, comments won’t appear since blank template will eliminate those parts. You need to set “Fullwidth” or “Default” templates to see the comments on page.

Hope this explains better.

Cheers!

[damyo]

Hello.

Yes, I got that part clear.

Please take a look at> https://campscanada.co/letter-campers-mother/

There, you can find the comment section. That is not the issue. What I want to know, is:

Are any comments made in the blog posts, going to show up in CampsCanada web page? That is what I do not seem to manage to obtain.

Also, who can I get any comments made in my CampsCanada Facebook page, show up in the web page?

Also, How do I get to edit the Facebook, Twitter, and G+ that show floating in the bottom right corner?

I have tried through customizer>social, but that does not do it. I want to re-direct the links of them to newly created urls. Currently are pointing to old versions of FB,Twiter & G+.

Last but not least, The social Icons at the bottom of the footer can not be seen, as there is a white stipe at the very bottom. Your help in fixing all this will be highly appreciated.

Greetings.

[Rupok]

Hi there,

Thanks for writing back. You can follow this guide for Facebook Comment plugin – https://developers.facebook.com/docs/plugins/comments/

You will find everything related to moderating comments and other settings.

And are you using any plugin nor just custom code to place the floating social links on bottom right? What you want to edit there? Let us know about this so that we can assist on this.

Cheers!

[Ben Horle]

Hi
So once the plugin is set installed and the secret if entered I still need to add code into the page i want to target? Is that correct?

[Author]

Posts