Navigation
Archive / Extended Support
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • June 3, 2016 at 7:05 am #1024047
    ddubois63
    Participant

    If I want the 12 months support, is it necessary to buy extended support for every single license I purchase?

    June 3, 2016 at 11:27 am #1024424
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Currently there is no restriction as such, however it will help us to provide continues support whenever you make a new purchase. Envato did roll out an update to their item support policy, however your Themeco account will stay active even after the extended support period as many customers use the forums for interactions beyond support (and soon to be more forums and places of discussion) such as licensing, etc. You can find more info on their new policy here (http://themeforest.net/page/item_support_policy?_ga=1.161216894.2139210772.1407479998)

    Thanks for using X!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1024047 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>