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  • #882882
    LukeS
    Participant

    I am trying to load in demo content from Renew 2 and Renew 4, and getting the following error messages on the on screen progress bar “Hang in there, trying to reconnect…” then “Experiencing technical difficulties…”. The process worked yesterday when I loaded in the “Agency” Demo content.

    #883610
    Prasant Rai
    Moderator

    Hello Luke,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1119471
    mrdelarosatorres
    Participant

    I have the same error
    Hang in there, trying to reconnect…

    #1119472
    mrdelarosatorres
    Participant

    I can only install the standar demo

    #1119885
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread! You maybe experiencing PHP memory limit exhaustion. I would recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line
    /*That's all, stop editing! Happy Blogging. */

    We would loved to know if this has work for you. Thank you.

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