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  • June 6, 2016 at 11:54 am #1028326
    Selwood
    Participant

    Hi,

    we appear to be experiencing a small issue with our woocommerce category page layout on our website. We previously had this set to display in 3 columns, but at the moment it appears to be loading with just one column at full width.

    We are currently running WooCommerce 2.5.5 and X theme version 4.5.2.

    If you would like any more information please feel free to contact me and I would be happy to supply the details.

    Thanks,

    Neil

    June 6, 2016 at 3:24 pm #1028633
    Nabeel A
    Moderator

    Hi Neil,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    June 7, 2016 at 5:09 am #1029637
    Selwood
    Participant
    This reply has been marked as private.
    June 7, 2016 at 8:34 am #1029875
    Christopher
    Moderator

    Hi there,

    Please change number of columns under Customize -> Blog -> Archive.

    If you need further assist, please provide us with login credentials in private replay.

    Thanks.

    June 7, 2016 at 9:28 am #1029984
    Selwood
    Participant
    This reply has been marked as private.
    June 7, 2016 at 3:33 pm #1030616
    Darshana
    Moderator
    This reply has been marked as private.
    June 8, 2016 at 4:31 am #1031539
    Selwood
    Participant
    This reply has been marked as private.
    June 8, 2016 at 9:53 am #1031976
    Selwood
    Participant
    This reply has been marked as private.
    June 8, 2016 at 11:56 am #1032233
    Christian
    Moderator

    Hey Neil,

    Please update to the latest version of X so we could investigate the issue.

    Thanks.

    June 9, 2016 at 7:12 am #1033882
    Selwood
    Participant
    This reply has been marked as private.
    June 9, 2016 at 4:46 pm #1034741
    Rad
    Moderator

    Hi there,

    It’s a bug, please check this related thread https://community.theme.co/forums/topic/wpml-5/?replyto=1026860#post-1029292

    Thanks!

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