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  • #1080146
    Joshua
    Participant

    I’m trying to build social media grid with Essential Grid. In order to do that, you have to adjust the settings for “Source – Base on” to Stream. That isn’t a visible option.

    Is there a setting that turns that option on?
    Would I have to buy an Essential Grid license?
    Is my install all kinds of screwed up?

    Thanks for the help,

    Josh

    #1080179
    Christian
    Moderator

    Hey Josh,

    Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing us with a little more clarification on what it is you’re wanting to do (a link to a similar example site would be very helpful, or perhaps some screenshots), we’ll be happy to provide you with a response once we have a better understanding of the situation.

    Thanks.

    #1080302
    Joshua
    Participant

    I want to use Essential Grid with social media as per this page in their documentation: https://www.themepunch.com/essgrid-doc/core-anatomy-of-an-essential-grid/#streams

    Screenshot of the documentation showing the required option:
    https://www.dropbox.com/s/qoiw5yitk10miyt/Screenshot_of_docs.png?dl=0

    Screenshot of my options with that option missing:
    https://www.dropbox.com/s/4l6xj60z3mu7m37/Missing_ess_grid_option.png?dl=0

    This is the same site that has missing options from The Grid.

    It’s an older site that I’m switching to X Theme. I just wanted to know if anyone knew if it was a premium only feature before I invested more time investigating conflicts. If I turn off any more plugins, the whole site will have to be reworked.

    #1080323
    Rupok
    Member

    Hi Josh,

    Make sure you are using the latest version of everything. And such option might depend on other settings like which content type you are displaying (Video, Featured image etc.). So let’s check the other settings from documentation as well.

    Thanks

    #1080380
    Joshua
    Participant

    I created a fresh WP install.
    Deleted all plugin and themes except for 2016.
    Installed X Theme (with Cornerstone).
    Validated it.
    Updated it.
    Installed Essential Grid.
    The option required for creating a Social Media based feed is still missing.

    See attached screenshot. You can compare that to the screenshot of the documentation in my 2nd post.

    Does this require a license from Essential Grid or is this an error?

    #1080396
    Jared C
    Participant

    I’m having the exact same issue Joshua. Everything else in the plugin works as expected, there is just no “Stream” option when choosing the source as shown in their documentation.

    Is it possible the Essential Grid plugin bundled with X is not the full plugin?

    #1080425
    Joshua
    Participant

    FOUND IT!

    X Theme bundles an old version of Essential Grid… from August 2015.

    Social Streams are only on the new version.

    So a new question.

    Is X theme going to upgrade their version of Essential Grid? If so, any idea when?

    #1080573
    Jared C
    Participant

    Ahhh you’re right.

    It appears x-theme users could update within the 2.0 release, but not to 2.1. Would also love to know if there are any plans to include the new version with x-theme before I purchase a license.

    #1080581
    strobley
    Participant

    Kind of the related to the issues identified here https://community.theme.co/forums/topic/essential-grid-2-1-x4-6/#post-1077944 regarding Woocommerce 2.6.x and X 4.6.0 & known problems with Essential Grid 2.0 – therefore needing 2.1.

    Know the Themeco are already aware and on it, hopefully they may address with a minor version bump to include bug-fixed Essential Grid 2.1 🙂

    #1080686
    Rue Nel
    Moderator

    Hello Guys,

    Our developers is already looking into this. They have some update soon!
    Please bear with us. Thank you for your understanding.


    @strobley
    :
    Thanks for chiming in!

    #1084161
    nralls
    Participant

    I ran into the same issue this evening. I look forward to being able to update to the latest version of Essential Grid!

    #1084702
    Joao
    Moderator

    Hi There,

    Our developers is already looking into this. They have some update soon!
    Please bear with us. Thank you for your understanding.

    Joao

    #1093378
    Joshua
    Participant

    Any word on this?

    #1093383
    Joshua
    Participant

    Oops. Forgot the 2nd part of the question.

    If I buy a license myself, will that cause any issues?

    #1093730
    Rahul
    Moderator

    Hi There,

    We are not sure about this as it’s a complete different thing which is not related to any licenses. Kindly bear with us as we are trying to experiment it.

    Thanks for your cooperation!

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