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  • June 23, 2016 at 4:27 am #1056004
    mellyna
    Participant

    Hi !

    I need some help to fix little issues in Essential Grid
    I am providing 2 files to explain what I would like, the questions are directly written in the files
    Thanks for your help

    June 23, 2016 at 4:31 am #1056012
    mellyna
    Participant
    This reply has been marked as private.
    June 23, 2016 at 4:52 am #1056035
    mellyna
    Participant

    I edited my post to delete some files but I could edit the post only and could’nt delete the files.
    So just forget the files 1&2 and begin by the file number 3

    THank you so much

    June 23, 2016 at 3:56 pm #1056967
    Rad
    Moderator

    Hi there,

    Thanks for writing in.

    3. Product short description is not an ordinary excerpt, woocommerce has a special way of calling it which is not integrated into Essential grid. What you could do is add custom field/meta and add it to your Essential Grid skin instead of the excerpt.

    4. Please add this custom CSS to Admin > Appearance > Customizer > Custom > CSS

    .esg-grid .mainul li.eg-tiss-wrapper {
    padding: 0px !important;
}

    It’s already opaque, that’s why you can’t see it through. You mean make it transparent, right? Would you mind providing more information?

    /2 It’s skin element, you can remove it from your skin. Or you may add this CSS.

    .eg-tiss-element-62-a {
display: none !important;
}

    /3 I can’t see any issue related to this when hovering. Looks okay on my end.

    5. It’s changing it on my end, I set it to 4:6 and it works. I set it back to 4:3.

    Thanks!

    June 23, 2016 at 4:19 pm #1057011
    mellyna
    Participant

    Thank you for your replies but I have some more questions since it hasn’t resolved everything

    3/ I figured out how to display the excerpt I wanted but it appears as a block (no line break, no lay out). Do you know how I can customize it to keep the same layout as in the post?

    4-1/ Thank you , it fixed the layout of the cover. However, we can still see some elements by transparency despite the fact I set the background to 100% opaque. How can I fix that so that is completely opaque

    4-2/ I don’t want to remove the whole element, I just want to remove the signs [” that are before and after my meta value

    5/ Yes, you’re right, it’s changing in the skin editor but nothing changes in the page. Can you check it please?

    Thank you

    June 23, 2016 at 10:31 pm #1057510
    Rad
    Moderator
    This reply has been marked as private.
    June 24, 2016 at 11:42 am #1058267
    mellyna
    Participant

    Hi
    I wanted to try the solutions you provided but I encountered a bug. When I came to save my new settings, I had a pop up “Ajax error : parsererror”
    I tried everything in the grid settings, in the editor skin, I always have this message, even with other grids, and other skins

    I searched on the forum and tried the solution of reimporting the eg-tables file in Phpmyadmin but it didn’t change anything.

    Please tell me what to do

    Thank you

    June 24, 2016 at 7:54 pm #1058794
    Rad
    Moderator

    Hi there,

    I can see come content from cached HTML, though can’t find any error related to Ajax parse error. Would you mind providing your FTP login credentials as well?

    Thanks!

    June 25, 2016 at 3:11 am #1059060
    mellyna
    Participant
    This reply has been marked as private.
    June 25, 2016 at 6:38 am #1059168
    Rad
    Moderator

    Hi there,

    Would you mind providing your PHPMyadmin login credentials as well? I’ll try to import the tables myself. But given that there is no more essential grid in your site, I guess it’s safe to overwrite your Essential Grid tables.

    It’s actually saving, but still outputting parse Error on a valid JSON response.

    I also like to check your database encoding through database.

    Thanks!

    June 25, 2016 at 7:59 am #1059231
    mellyna
    Participant
    This reply has been marked as private.
    June 25, 2016 at 4:38 pm #1059487
    Rad
    Moderator

    Hi there,

    Sorry for another question, but where do I login using those information?

    I tried these https://phpmyadmin.ovh.net/ and https://phpmyadmin.ovh.net/old/ but seems incorrect. Not loading on my end. Please check and let me know.

    Thanks!

    June 25, 2016 at 5:07 pm #1059509
    mellyna
    Participant
    This reply has been marked as private.
    June 26, 2016 at 1:09 am #1059813
    Rad
    Moderator

    Hi there,

    Finally, your site logs the error. It takes ages after I enabled the debug logging yesterday.

    [26-Jun-2016 05:30:52 UTC] PHP Fatal error:  Cannot use object of type WP_Query as array in /home/kaizentawo/www2/wp-content/plugins/essential-grid/includes/base.class.php on line 1107

    Essential is trying to access an empty Object, which could be due to object cache.

    I did editing to bypass the caching and it has no effect, I’m not sure if my added fix is not working or just delayed due to cache similar to error logging. I’ll try it again tomorrow.

    For the meantime, you can clone your site to you local machine and test it, or any temporary hosting other than what you have now. And please clean-install your essential grid.

    Thanks!

    June 26, 2016 at 12:57 pm #1060258
    mellyna
    Participant

    Hi !
    Still doesn’t work. And my customized grids have disappeared 🙁

    I created a site on localhost and I am restarting everything and will try the solutions you provided before for my layout issues.

    Thanks again for your help!

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