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  • November 21, 2016 at 9:35 pm #1266351
    TaverasJose
    Participant

    Hi guys.
    I’m getting a very frustrating error on my site.
    It happens when the site is opened on Firefox, Chrome and internet explorer but not in Safari
    my site’s name: http://www.doctablet.com

    my top menu is supposed to be a drop down: it does not activate,
    then when you pick a category of posts, like you can do lower down in the front site: nothing happens. the site just hangs and the top “categories” label appears but no post appear underneath.
    u hover and apparently theyr are there but don’t appear.

    November 21, 2016 at 11:06 pm #1266416
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    It seems that you are using W3 Total Cache on the website. Let’s clear cache and try again.

    Thanks.

    November 22, 2016 at 8:19 am #1266819
    TaverasJose
    Participant

    I’ve tried doing this multiple times.

    November 22, 2016 at 9:06 am #1266881
    Joao
    Moderator

    Hi here,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If that does not work please provide your WP Admin Credentials in a private reply.

    Thanks

    Joao

    November 22, 2016 at 10:33 am #1267008
    TaverasJose
    Participant
    This reply has been marked as private.
    November 22, 2016 at 3:11 pm #1267336
    Friech
    Moderator

    Hi There,

    Please clear your CDN’s caching, and try not to minify the JavaScripts.

    Thanks.

    November 22, 2016 at 10:02 pm #1267712
    TaverasJose
    Participant

    Thank you.
    That worked like a charm.

    November 22, 2016 at 11:29 pm #1267777
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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