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  • #1032629
    Pamela
    Participant

    I currently have 4.41 installed trying to update to 4.52 and my site says it’s validated. I will send my credentials under separate cover. I would rather not update manually if I don’t have to.

    Thank you!

    Pam

    #1032636
    Pamela
    Participant
    This reply has been marked as private.
    #1033223
    Prasant Rai
    Moderator

    Hello Pamela,

    Thanks for writing in. Could you please re-validate you site? To do that please do the following:

    1] Please go to X Addons > Home and revoke the validation.
    2] Please login to your account and revoke the license.
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    4] Go back to X Addons > Home again, and insert the license again.

    And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

    Hope this helps.

    #1033971
    Pamela
    Participant

    Thank you! It worked!

    #1034230
    Joao
    Moderator

    Great to hear it.

    Let us know if we can help you with anything else.

    Joao

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