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  • #1208897
    TaverasJose
    Participant

    Hi guys, I need your help. I’ve tried everything and anything to solve this issue and the error continues to occur. I’ve disabled every plugin, refreshed the cache, updated everything.
    The error only occurs in one page:
    http://www.doctablet.com/blog/2016/10/03/concentrated-insulin/

    Im running a multisite with another blog in spanish, the error happens in the equivalent post on the mirror in spanish:

    ¿Que es la Insulina Concentrada?

    The tags appear all the way on the top where the sidebar should and the side bar does not appear until all the way in the bottom. This is not an error that appears in cornerstone when you try to edit it, only on the live site. And it does not appear on any other of the posts we have up.

    #1208923
    Rupok
    Member

    Hi there,

    It seems some of your custom CSS causing this as you have some conflicting duplicate CSS. Kindly take off the your CSS and check to make sure.

    Thanks!

    #1209743
    TaverasJose
    Participant

    Hi,
    So I’m not sure what CSS you are pointing to. The error ONLY happens in this post and it does not have any more CSS than any other of my posts that are working well.

    I have this:
    .single .entry-featured {display:none;

    on each individual post
    then a page wide:
    .nano { background-color: #DAEAF2 !important; }

    .single-post .entry-title{
    color:#2548c7;}

    a.entry-thumb:hover img {
    opacity: 1;
    filter: alpha(opacity=100);
    zoom: 1;
    }

    .entry-thumb:before {
    background-color: transparent !important;
    content: “”;
    }
    .x-recent-posts .format-standard .x-recent-posts-img:before {
    content: “”;
    }

    .x-recent-posts a:hover .has-post-thumbnail .x-recent-posts-img:after {
    opacity: .2;
    }
    .widget ul li a, .widget ol li a {
    border-bottom: none;
    color: #000;
    }
    body .x-topbar .p-info a {
    border:0;
    }
    .single-glossary .p-meta {
    display: none;
    }
    .x-main.left,
    .x-main.right {
    width: 80% !important;
    }

    .x-sidebar.left,
    .x-sidebar.right {
    width: 19% !important;
    }

    @media (max-width: 979px) {
    .x-main.left,
    .x-main.right,
    .x-sidebar.left,
    .x-sidebar.right {
    float: none !important;
    display: block !important;
    width: auto !important;
    }

    I don’t see any duplication and remove ALL of it both global and page the error still occurs.

    #1209810
    Jade
    Moderator

    Hi there,

    Would you mind providing your admin details so that we could check this further?

    Thank you.

    #1209860
    TaverasJose
    Participant
    This reply has been marked as private.
    #1210068
    Rupok
    Member

    Hi there,

    Not sure why this is happening. Could you please update the theme to latest version first? Also just take off the custom CSS and check.

    Thanks!

    #1210166
    TaverasJose
    Participant

    Hi,
    I’m having a little trouble updating.
    First the Dashboard>Update section says the theme is uptodate.

    When I download it from your site and try to install the latest version it tells me I can’t because the file already exists.

    When I try to disable the theme and enable another theme like Twenty Sixteen, nothing happens, X remains in place.

    Any thoughts? and is there anybody else that can help with this since this is clearly a Theme related issue.
    I already disabled all CSS and that did not make any difference.

    #1210186
    Rupok
    Member

    Hi there,

    Kindly remove the theme folder from wp-content/themes/ using your FTP and upload the fresh copy of X.

    Cheers!

    #1210874
    TaverasJose
    Participant

    Hi
    I tried what you recommended. Upgraded, disabled the CSS.
    The error continues.
    I really need help with this, our site is FINALY after a year of work is starting to attract attention

    #1211076
    Paul R
    Moderator

    Hi,

    In that case, please provide us your ftp login in private reply.

    Thanks

    #1212389
    TaverasJose
    Participant
    This reply has been marked as private.
    #1212732
    Paul R
    Moderator

    Hi,

    Thank you for providing your ftp.

    I can’t seem to find anything wrong with your theme files.

    Can you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    #1212848
    TaverasJose
    Participant

    I did that before I contacted you.

    It did’t help.

    #1213750
    Rad
    Moderator

    Hi there,

    It’s due to malformed contents, https://validator.w3.org/nu/?doc=http%3A%2F%2Fwww.doctablet.com%2Fblog%2F2016%2F10%2F03%2Fconcentrated-insulin%2F

    Exmaple, you have this on the topbar content

    <b>

    <b>Editions:
    <a href="http://www.doctablet.com"> English</a> | <a href="http://www.doctablet.com/espanol/">Español</a>

    It should be

    <b>Editions:</b>
    <a href="http://www.doctablet.com"> English</a> | <a href="http://www.doctablet.com/espanol/">Español</a>

    If it’s purpose is to be a line break, then it should be <br> and not <b>

    Let’s fix that first and we’ll continue with other error.

    Cheers!

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