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  • January 2, 2017 at 5:27 am #1312426
    mallorcamedia
    Participant

    Hi,
    I have installed contact form 7 to X-theme.
    Now I am facing a problem. Whenever a message is sent via the form on my website, the sender receives the following message, just underneath the “Send” button (in all 3 Languages installed on the site):
    Unexpected token < in JSON at position 134 (german version)
    Unexpected token < in JSON at position 111 (spanish version)
    Unexpected token < in JSON at position 129 (english version).

    What can I do??? Thanks!

    January 2, 2017 at 5:32 am #1312428
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    January 3, 2017 at 3:12 am #1313871
    mallorcamedia
    Participant
    This reply has been marked as private.
    January 3, 2017 at 3:29 am #1313885
    Christopher
    Moderator

    Hi there,

    You have many active plugins, it could be caused by one of your plugins since I can’t replicate it on my own installation.

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

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