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[bigboxhead]

Hi,

I am getting this “Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 49152 bytes) in /home/kldempsey/public_html/STRAWBERRYANDBLUE.COM/wp-admin/includes/file.php on line 696” message when I try to activate the woo commerce plugin.

Please help?

[Rupok]

Hi there,

Thanks for writing in! You can try connecting to your root WordPress directory via FTP and open the file wp-config.php and add following at the bottom:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Note that if your host limit the memory on server then it might not work. In that case ask your hosting provider to increase PHP memory limit.

You can find more information on http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

Hope this helps.

Cheers!

[bigboxhead]

sorry i don’t know how to do that, could you help me please?

[Darshana]

Hi there,

In that case, please provide us with your FTP credentials to connect to your server so that we can do those changes for you.

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks!

[bigboxhead]

This reply has been marked as private.

[Thai]

Hi There,

I was able to increase PHP memory limit.

Could you please double check and activate the WooCommerce plugin again?

Thanks.

[bigboxhead]

Yes it works now thanks very much!!!!

[Rupok]

You are welcome!

Glad that it helped. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

Thanks for using X.

Cheers!

[Author]

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