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[rotipom]

Hi I had an alarming bad gateway 502 for a bit, and I’m on Bluehost. I’ve never seen this happen to any of my other sites before in the past 7 years.

I don’t have very many plugins beyond the usual x-theme ones, woocommerce. Can you all help me figure out why this is happening? Thanks much!

http://www.amytwon.com

I asked them what’s going on and they are basically telling me I would need to optimize my website files and databases. I don’t even know where to begin! Help? Thanks!

” Getting bad Gateway means Having many processes, you’re using too many resources. You need to optimize and clean up the account

So your account appears to be throttled due to it using too many of the server’s resources, you can read about what throttling is and what causes it here
https://my.bluehost.com/cgi/help/564

To decrease your load times I would definitely recommend using the free service CloudFlare
https://my.bluehost.com/cgi/cloudflare

Some other things that can contribute to this are: page size, how much content is on a single page and how much data it has to load on that page, image size/resolution, video/audio/media size. Database size, database optimization, long queries, erroneous queries, non-cached sites, broken scripts, and much more.
The best way to start, is to disable all plugins, and navigating around the site. If it’s significantly faster, you know one of the plugins you are using is definitely causing the slowness.
Then re-activate the plugins one by one, and navigating around and seeing how it does after each one you activate.
3:18:31pmShravya
When you activate one that causes the site to become super slow, you know you found the plugin causing the issue.
The following articles will help you work through many of these issues.
http://gtmetrix.com/wordpress-optimization-guide.html (This site will analyze your pages and help you optimize)

http://codex.wordpress.org/WordPress_Optimization (This site deals specifically with WordPress optimization)
https://www.bluehost.com/cgi/help/000496 (This deals with a very simple repair/optimization on your databases)
https://my.bluehost.com/cgi/help/435 (More advanced, not required, but great optimization nonetheless)

Those should be able to help you in optimizing your sites and increasing the overall speed of your entire account.

[Prasant Rai]

Hi there,

Can you confirm that you are fully updated? (Theme and Plugins)

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Along with that we request you to please walk-through our website performance optimization guide:

https://community.theme.co/kb/performance/

Thanks.

[rotipom]

Thank you I will check the performance guide out. Everything else is already updated, thanks!

[Joao]

Hi there,

Let us know how it goes

Joao

[Author]

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