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  • June 10, 2016 at 10:09 am #1035983
    stuartsb
    Participant

    Hi,

    I have recently just enabled 3-D Secure on my woocommerce shopping cart via cardinal commerce. I have had to revert back to my hosted cart because when trying to complete the purchase i get an error: Please see attached. Can anyone advise?

    June 10, 2016 at 10:59 am #1036044
    Rahul
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    June 13, 2016 at 6:22 am #1039415
    stuartsb
    Participant
    This reply has been marked as private.
    June 13, 2016 at 10:51 am #1039802
    Darshana
    Moderator

    Hi there,

    Upon checking, it sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

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