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Archive / Error 500 after trying to solve the Google Map API issue
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  • November 24, 2016 at 3:36 am #1269246
    ADBL
    Participant

    Hi guys, I tried fixing the Google Maps issue as per this thread: https://community.theme.co/forums/topic/this-page-didnt-load-google-maps-correctly-see-the-javascript-console/ and immediatly after I saved google-maps.php, I got an error 500 and can’t login again. I tried reverting, but still no go. Can you take a look? TIA.

    I’m posting login details in a followup post.

    Thanks!

    November 24, 2016 at 3:41 am #1269256
    Paul R
    Moderator

    Hi,

    Error 500 means there is a php error.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 24, 2016 at 3:43 am #1269257
    ADBL
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:01 am #1269273
    ADBL
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:02 am #1269274
    Paul R
    Moderator

    Hi,

    Sftp login doesn’t seem to work.

    Kindly check again and let us know.

    Thanks

    November 24, 2016 at 4:04 am #1269276
    ADBL
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:07 am #1269278
    ADBL
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:09 am #1269280
    ADBL
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:15 am #1269285
    ADBL
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:23 am #1269298
    Paul R
    Moderator

    Hi,

    Still can’t login using the sftp login details.

    Please set wp-debug to true in your wp-config.php file located at the root directory of your site.

    
define('WP_DEBUG', true);

    Thanks

    November 24, 2016 at 4:24 am #1269300
    ADBL
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:25 am #1269301
    ADBL
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:29 am #1269304
    ADBL
    Participant

    Fixed guys… I just needed to delete the edited file after restoring backup… Phew. Sorry for the hassle.

    November 24, 2016 at 4:38 am #1269317
    ADBL
    Participant

    FWIW (in case that helps) my bad was to duplicate the google-map.php as a backup within the shortcode folder; I guess this got loaded with shortcode files and broke the whole thing. To backup the file, I downloaded it locally.

    November 24, 2016 at 4:43 am #1269328
    Christian
    Moderator

    Glad you’ve sorted it out and thanks for sharing.

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