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Archive / E&P Form Builder w/ X Theme Error
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  • November 22, 2016 at 10:44 am #1267017
    Tyson at RPTC
    Participant

    Hello,

    I have installed the E&P Form Builder plugin that is included within the Addons/Extensions for this theme but upon building a form I have encountered an error. I can only add up to 2 steps and be able to preview the form, once I add any more than 2 steps, then it does not allow me to preview the form. It brings me to the introduction of the form and no matter how many times you click the Get Started button, the form does not load/progress into the next steps.

    I posted on the plugins forum to ask them directly, and was informed to ask my theme’s support forum since the plugin was included by them. That’s why my post is here, just in case anyone was going to ask me to post to the plugin support.

    Thank you.

    November 22, 2016 at 10:55 am #1267033
    Prasant Rai
    Moderator

    Hello Tyson,

    Thanks for writing in!

    Could you please provide us with your website login credentials in a private replay so we can take a closer look?

    Thanks.

    November 22, 2016 at 12:43 pm #1267171
    Tyson at RPTC
    Participant
    This reply has been marked as private.
    November 22, 2016 at 9:16 pm #1267686
    Lely
    Moderator

    Hi There,

    Thank you for the credentials.
    Please try resaving permalinks. When I tried to view the form, it is redirecting to this :http://realtors.realproperty.ca/user__trashed/. There might be a permalink conflict. If this doesn’t work, try creating another one with different name. Do let us know how this goes.

    November 23, 2016 at 8:51 am #1268243
    Tyson at RPTC
    Participant

    Hi Lely,

    Thanks for the feedback, I will try that shortly and let you know the results.

    November 23, 2016 at 8:54 am #1268246
    Rahul
    Moderator

    Sure!

    We are always here standing by to assist you in anyway.

    Thank you.

    November 23, 2016 at 11:36 am #1268462
    Tyson at RPTC
    Participant

    Thanks everyone! I created a new form and it worked like a charm. Gotta love Themeco’s Support!

    November 23, 2016 at 11:52 am #1268475
    Rahul
    Moderator

    Glad to hear that!

    Let us know if we can help with anything else.

    Thanks for choosing the X-theme.

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