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  • November 21, 2016 at 3:50 am #1265096
    gselway
    Participant

    HI,

    How can I change the email address that the results of the form submission is sent from.

    At the moment the people that use my form get an email from [email protected], rather i’d prefer this to be my [email protected] email address.

    Changing the admin email within the plug-in has zero impact.

    Thanks

    Gavin

    November 21, 2016 at 3:53 am #1265100
    Christian
    Moderator

    Hey Gavin,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    November 22, 2016 at 5:31 am #1266678
    gselway
    Participant
    This reply has been marked as private.
    November 22, 2016 at 6:09 am #1266703
    Lely
    Moderator

    Hi Gavin,

    Thank you for the credentials.
    Your setting was correct. Please try to FLUSH cache and then try again.

    Hope this helps.

    November 22, 2016 at 6:23 am #1266708
    gselway
    Participant

    Hi,

    I have done that and the email used is still – [email protected].

    Thanks

    Gavin

    November 22, 2016 at 8:26 am #1266832
    Christian
    Moderator

    Please give us cPanel access so we could check where the email is coming from.

    Thanks.

    November 24, 2016 at 3:55 am #1269263
    gselway
    Participant
    This reply has been marked as private.
    November 24, 2016 at 4:19 am #1269292
    Christian
    Moderator

    The given credentials doesn’t work. Please check.

    Thanks.

    November 24, 2016 at 4:32 am #1269306
    gselway
    Participant

    Hi Christian,

    It should work now.

    I am currently using the worst keyboard and so making all sorts of mistakes…

    Thanks for your patience.

    Gavin

    November 24, 2016 at 5:41 am #1269390
    Christian
    Moderator

    I see there’s no email such as [email protected] anywhere in your cPanel settings. Since your web host forwards the email, this is from there setting and regretfully, there is no option in E&P plugin to change this. We’ll forward this as feature request to the developers.

    Thanks.

    November 24, 2016 at 5:55 am #1269403
    gselway
    Participant

    Hi,

    Thank you for looking into this.

    Just so i’m clear are you saying there is currently no way of changing this default?

    Kind Regards

    Gavin

    November 24, 2016 at 6:06 am #1269412
    Christian
    Moderator

    Yes. There is currently no option. I’ve forwarded this as feature request.

    Thanks.

    November 24, 2016 at 7:25 am #1269483
    gselway
    Participant

    Ok.

    Thank you Christian.

    November 24, 2016 at 7:43 am #1269510
    Joao
    Moderator

    Glad to hear we managed to help,

    Please let us know if you need further help

    Joao

    November 30, 2016 at 5:58 pm #1276668
    jasonixr
    Participant

    I had this same problem and found a solution.

    The plugin Easy WP SMTP solves it for me.

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