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  • #887517
    charliesa
    Participant

    A few things. First I don’t even see the page in the screen capture. The if I renew the address it asks for an API key, which I can no longer generate. I got the WP url thing.

    I tried this in Chrome.

    #887520
    charliesa
    Participant

    Please, you have the credentials, fix it and let me know.

    #887522
    charliesa
    Participant

    My plugins are up to date, with the exception or Cornerstone (which I’d like to update, but I beleive X has to be updated first). I’m also using the latest version of WP.

    #887525
    charliesa
    Participant

    I have another account too, same issue. I’m a bit weary of going round and round. Your support is always great. Thank you in advance.

    #887528
    charliesa
    Participant

    I have 9 licensees in 2 accounts. 7 are ok, 2 are not…(this issue)

    #887800
    Rue Nel
    Moderator

    Hello There,

    Please assign the license to the url that you would like to validate. After that, you have to copy and paste the license in the field where it ask you to insert an API key. The license code can be use as a replacement of the api key. I can update the sites for you but in doing so, I will be using my test license. Please post the url and login credentials of the sites that needs some updates.

    Please let us know how it goes.

    #890970
    charliesa
    Participant

    I apologize, one of my large sites got hacked—I had to fix that first.

    Yes, this works perfectly. I didn’t realize the API key and the Envito licenses were interchangeable now. I could update X, no problem.

    Thanks

    #891046
    Nico
    Moderator

    Feel free to let us know how it goes.

    Thanks.

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