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  • #1236905
    saclark99
    Participant

    Hi

    I seem to have difficulties uploading media into gallery on Envira. Media are still photos (no video), less than 1Mb each, and it just seems to be erratic – sometimes it works, sometimes it doesn’t.

    For example, I have 29 pics I’d like to place in 1 gallery, so I tend to select around 8 or 9 then Insert.

    Now, the first batch uploads ok, but when I come to select more, it shows them on the botton/filmstrip of the selection screen, but I press the green button and it returns to the main screen – but no pics appear.

    To speak in laymans’s terms, sometimes it seems to work and sometimes not – and I can’t work out what I’m doing wrong.

    Any help is of course gratefully appreciated, thanks for your time (and advice, hopefully)

    Cheers

    S

    #1237245
    Lely
    Moderator

    Hi S,

    We’re sorry you’re having this issue.
    Would you mind providing us with login credentials so we can take a closer look? We will try to upload photos to experience the issue. To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

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