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  • #320996
    koixtech
    Participant

    Hi Team,

    In the shop page the product images are getting repeated twice. This happened after i updated the x theme to 4.0.4.
    Please help

    #320997
    koixtech
    Participant
    This reply has been marked as private.
    #321148
    Christian
    Moderator

    Hey there,

    Upon check your page, I see no repeated product image.

    Please clear your cache and browser history and check again.

    Thanks.

    #321242
    koixtech
    Participant
    This reply has been marked as private.
    #321247
    Christopher
    Moderator

    Hi there,

    I’m another member of support staff, I checked the page and wasn’t able to replicate the issue, this could caching issue on your browser, please clear cache and try again.

    Houston commercial photography

    Thanks.

    #329629
    koixtech
    Participant

    Hi,

    Ofcourse I rolled back to previous 4.0.3, I have a managed wordpress server how can anyone keep that in their website. This happens in Shop page & all the category pages.
    Tried to move to 4.0.4 this time again, but same issue.
    I hv checked every possible plugin, its a theme issue. This version is not stable.
    below is the html script of the Product Div, Div class=”entry-featured” is repeated twice. Screenshot is the same as I mentioned in the first msg.

    <li class="first post-2694 product type-product status-publish has-post-thumbnail product_cat-jute-bags-accessories product_cat-laptop-sleeve product_tag-bulk-order purchasable product-type-simple product-cat-jute-bags-accessories product-cat-laptop-sleeve product-tag-bulk-order instock">
    
      <div class="entry-product">
      <div class="entry-featured"> /***********First ***********/
    <a href="https://expostores.com/product/10-inch-tablet-or-laptop-sleeve/"><img width="258" height="275" src="https://expostores.com/wp-content/uploads/2015/06/DSC039751-258x275.jpg" class="attachment-shop_catalog wp-post-image" alt="DSC03975"></a></div>
    <div class="entry-featured">/***********Second Instance ***********/
    <a href="https://expostores.com/product/10-inch-tablet-or-laptop-sleeve/"><img width="979" height="979" src="https://expostores.com/wp-content/uploads/2015/06/DSC039751-979x979.jpg" class="attachment-entry wp-post-image" alt="DSC03975"></a></div>
    <div class="entry-wrap"><header class="entry-header"><span class="gtm4wp_productdata" data-product_id="2694" data-product_name="10 inch Tablet or Laptop sleeve" data-product_price="285.00" data-product_cat="Laptop Sleeve" data-product_url="https://expostores.com/product/10-inch-tablet-or-laptop-sleeve/" data-product_listposition="1"></span>
      <h3>
        <a href="https://expostores.com/product/10-inch-tablet-or-laptop-sleeve/">10 inch Tablet or Laptop sleeve</a>
      </h3>
    
      
    	<span class="price"><span class="amount">₹285</span> <small class="woocommerce-price-suffix">Delivery free for total orders >Rs.500</small></span>
    <a href="/shop/?add-to-cart=2694" rel="nofollow" data-product_id="2694" data-product_sku="XSNIPp-JJO-152" data-quantity="1" class="button add_to_cart_button product_type_simple">Add to cart</a></header></div>
      </div>
    </li>
    #329630
    koixtech
    Participant

    Two image attachments picking two different sizes of the image:

    class=”attachment-shop_catalog wp-post-image”
    class=”attachment-entry wp-post-image”

    #329631
    koixtech
    Participant

    Please look into this, really need to move forward with x-theme, the most stable theme which I have seen till now.
    Thanks 🙂
    Roy

    #329667
    Christopher
    Moderator

    Hi there,

    Which version of Woocommerce you have? it should be 2.3.9, can you confirm that?

    Also please update your theme in a subdomain so we can see the issue.

    Thanks.

    #329782
    koixtech
    Participant

    Hi ,

    I am using the latest one Version 2.3.13 Woocommerce.
    I don’t know how to update theme in a subdomain.

    Regards,
    Roy

    #329817
    Paul R
    Moderator

    Hi Roy,

    Have you added a code to modify woocommerce thumbnails in your child theme’s functions.php file?

    If you have, you can try this

    https://community.theme.co//forums/topic/repeated-or-double-image-using-woocommerce-offers-shortcode/#post-328555

    If that doesn’t help, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #330209
    koixtech
    Participant

    Hi X,

    Tried it on the X 4.0.3, yes I have been using the earlier code for the same, ironically in 4.0.3 inserting the “New Code” LED to repetition of shop thumbnails.

    Will try it tomorrow on X 4.0.4, after my host does a full backup.

    Have a Great Day!
    Roy

    #330239
    Zeshan
    Member

    Let us know how it goes! Have a good day! 🙂

    #332024
    koixtech
    Participant

    Hi X Team,

    It worked… Thanks for the amazing support 🙂

    rgds,
    Roy

    #332105
    Paul R
    Moderator

    You’re welcome! 🙂

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