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  • October 11, 2016 at 10:21 am #1211588
    stefan_oster
    Participant

    Ive got a manual (html-based) on my server which i embed on my website in a raw content element. The embedding works great except on mobile. On mobile its totally blank, so now i show a link directly to the manual for mobile users. Id like to keep it embedded in X however. Any ideas?

    October 11, 2016 at 10:23 am #1211593
    stefan_oster
    Participant
    This reply has been marked as private.
    October 11, 2016 at 11:54 am #1211734
    Rupok
    Member

    Hi there,

    I can see an error on mobile but I don’t understand this. Let’s check the attached screenshot and see what it says.

    Thanks

    October 13, 2016 at 3:21 am #1214301
    stefan_oster
    Participant
    This reply has been marked as private.
    October 13, 2016 at 5:41 am #1214438
    Paul R
    Moderator

    Hi,

    It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

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