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  • #1029323
    Rick M
    Participant

    For some reason the embed code stopped working.
    I’m using JetPack Contact Form and also WuFoo embed code.

    See here – http://dedemurcermoffett.com/rick-test/

    Word Press version – 4.4.3

    Cornerstone version – Version 1.2.3

    #1029604
    Rahul
    Moderator

    Hey There,

    Can you please confirm you are fully updated with your X theme and cornerstone to their latest versions?

    Thanks

    #1030742
    Rick M
    Participant

    updated to current versions but still not working.

    #1031474
    Friech
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    In the meantime can you try adding the contact shortcode on a Text element instead of the RAW content element.

    And please confirm that your contact form plugin is active.

    Cheers!

    #1034003
    Rick M
    Participant
    This reply has been marked as private.
    #1034304
    Rupok
    Member

    Hi there,

    Thanks for updating. I tried to place this in a default editor and it doesn’t work either. Then I noticed you don’t even have Contact Form activated from Jetpack – http://prntscr.com/becwhq

    I have activate this and the form shows fine. However I am not sure about the other code (WuFoo embed code) as I am not sure if that requires any plugin or not since it’s a shortcode and you should have a plugin for this that I can’t see.

    Thanks!

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