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  • January 10, 2017 at 7:30 am #1323847
    Niclas Jørgensen
    Participant

    Hi

    I have a problem with http://www.kamillafly.dk under videos.

    I have embedded some videos, but they do not play on mobile devices, can anyone help?

    Wordpress version: 4.7
    X theme version: 4.6.4
    Conerstone version: 1.3.3

    January 10, 2017 at 8:38 am #1323928
    Christian
    Moderator

    Hey Niclas,

    I’ve tested your page on my phone and the videos play. Please clear your browser cache and check again.

    Thanks.

    January 10, 2017 at 10:55 am #1324165
    Niclas Jørgensen
    Participant

    I have just checked again and nothing happens… I am testing on an Iphone 7, both chrome and safari, if that helps….

    It can just not play, in normal screen there is just a play button, but cant push it and i landscape mode, i see the vimeo player but can press anything, not any of the features? 🙁

    January 10, 2017 at 12:33 pm #1324298
    Rupok
    Member

    Hi there,

    I am checking from some Android device and it seems fine. Can you check from other mobile device?

    Thanks!

    January 11, 2017 at 1:29 am #1325137
    Niclas Jørgensen
    Participant

    I have checked from both android and iphones now, seems to be working on android but not on any apple devices?

    January 11, 2017 at 4:49 am #1325265
    Christian
    Moderator

    Please clear your browser cache then check again.

    Thanks.

    January 12, 2017 at 6:31 am #1327085
    Niclas Jørgensen
    Participant

    Still not working after clearing 🙁

    January 12, 2017 at 4:40 pm #1327857
    Rad
    Moderator

    Hi there,

    Please try the video embed element instead of video player. Vimeo has its own player, using another play doesn’t work on all browsers and devices. Not all browser supported the video/vimeo and video/youtube video format, if you wish to make it compatible with other devices then implement the standard through embed code.

    Thanks!

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