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  • July 5, 2016 at 5:15 pm #1073749
    John B
    Participant

    A client’s site (pre-Cornerstone) needs updates. I have not been in there for a while. Today I discovered that Visual Composer will no longer open an editable page.

    The Site—
    http://shanorcollins.com/
    X-theme 3.2.2
    Visual Composer 4.3.5
    The site is hosted with Godaddy Managed WordPress.

    Tell me my options. Is there any easy way to make this an editable site again? Why will it not work? Is that a result of conflict between my old X-theme/VC environment and a newer WordPress installed by Godaddy? Will I have to rebuild everything in Cornerstone?

    In any case, what are the various ways I can reclaim my editing capacity?

    July 5, 2016 at 10:06 pm #1074098
    Prasant Rai
    Moderator

    Hello John,

    Thanks for writing in!

    I need to look at your setup to troubleshoot the problem. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    July 6, 2016 at 6:43 am #1074585
    John B
    Participant
    This reply has been marked as private.
    July 6, 2016 at 7:15 am #1074630
    Christopher
    Moderator

    Hi there,

    thanks for writing in!

    You’re using outdated version of x and plugins. Please update X and visual composer, disable x shortcodes and visit X addons page to install cornerstone automatically.

    Hope that helps.

    July 6, 2016 at 1:12 pm #1075157
    John B
    Participant

    That does help. I struggled a bit. The site was display odd; I added the new, non-stack-specific child theme, added my old css. Then everything looked great. Thanks. Looks like Visual Composer has gotten a bit fancier too.

    I also disabled x shortcodes. What is that about? Should I delete the plug-in?

    July 6, 2016 at 3:03 pm #1075312
    Joao
    Moderator

    Hi There,

    You can delete X-Shortcode, Cornerstone has incorporated it´s function so you just need to make sure you have Cornerstone activate.

    Thanks

    Joao

    July 6, 2016 at 4:48 pm #1075433
    John B
    Participant

    Thanks: This all worked out so well. I was so relieved that I did not have to rebuild from Visual Composer (which is working just fine) to Cornerstone.

    July 6, 2016 at 10:17 pm #1075844
    Rue Nel
    Moderator

    You’re welcome!
    Thanks for letting us know that it has worked for you.

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