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  • December 1, 2016 at 8:33 am #1277427
    owaves
    Participant

    Hello there, we just migrated our site and we are having an issue with cornerstone not appearing on our main nav pages. Could you guys please take a look, we need your eyes and expertise to make sure we have no bugs here after this migrate. Thanks!

    December 1, 2016 at 8:34 am #1277428
    owaves
    Participant
    This reply has been marked as private.
    December 1, 2016 at 8:58 am #1277466
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Please try to install and run Transient Cleaner (https://en-ca.wordpress.org/plugins/artiss-transient-cleaner/).

    1. Install Transient Cleaner
    2. Navigate Dashboard -> Tools -> Transients
    3. Set Clear Expired Transients -> Enable
    4. Select Run Now
    5. Set Remove All Transients -> Enable
    6. Set Remove All Transients -> Optimize Afterwards
    7. Select Run Now
    8. Recheck your Cornerstone for functionality

    Let us know how it goes.

    Thanks.

    December 1, 2016 at 1:26 pm #1277785
    owaves
    Participant

    Rahul, thanks for the quick response! I followed your instructions above but it doesn’t look like it fixed the problem.

    December 1, 2016 at 4:26 pm #1278013
    Friech
    Moderator

    Hi There,

    Those pages that is on text mode might already lose its Cornerstone serialise data when you migrated the site. Can you confirm that you follow the migration process provided here: https://community.theme.co/kb/cornerstone-migration/ if not, please do so.

    Thanks.

    December 1, 2016 at 7:13 pm #1278204
    owaves
    Participant

    Okay thanks for the info, we did not do this.

    December 1, 2016 at 9:26 pm #1278319
    Prasant Rai
    Moderator

    You are most welcome. 🙂

    December 2, 2016 at 8:48 am #1278809
    owaves
    Participant

    I have a final question here, since we did not follow procedure we have the issue of cornerstone not working and content images from our blog not loading…do we still follow the migration procedures stated above? I do not want to cause any more headache than necessary as this site is officially launched.

    December 2, 2016 at 10:23 am #1278902
    owaves
    Participant

    Just to clarify…all of the Cornerstone pages are working on the front end. About half of them lost their Cornerstone editability after the migration.

    December 2, 2016 at 11:23 am #1278967
    Joao
    Moderator

    Hi There,

    My recommendations would be that you re-do the migration during low trafic hours.

    Cornerstone depends on serialized data and the data might have been corrupted during the migration process and you won´t be able to to edit those pages.

    Another alternative you have in case your original site is still online is to go to each page > Cornerstone > Template > Save Template > Save as Page or Block > Save to Computer

    Go to the new website > each page > Cornerstone > Templates > Import template.

    Hope that helps

    Joao

    December 2, 2016 at 3:32 pm #1279225
    owaves
    Participant

    Okay that makes sense.

    I just want to say THANK YOU to all you who helped us on this site. I know we have had a lot of tickets. Your help and clarification has been invaluable to making our site work as expected. Keep up the great work!

    December 2, 2016 at 8:20 pm #1279480
    Friech
    Moderator

    Thank you for the kind words, we’re delighted to assist you with this.

    Cheers!

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