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[rapidwebsites]

Hi – I put my site live last week and notice that the dropdown menus now aren’t displaying, just the arrow to indicate there are sub-pages. Any ideas what might be going on there?
http://www.wollombi.org
Regards
Melanie

[Nico]

Hi There,

Thanks for writing in.

I could see that you X theme is not updated. Would you mind updating your setup to the latest version.

For guide, https://community.theme.co/kb/updating-your-theme-and-plugins/

If still issues persists, You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes.

Thanks.

[rapidwebsites]

This reply has been marked as private.

[Prasant Rai]

Hello There,

Thanks for writing in!

Could your please do the following:

1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

Hope this helps.

[rapidwebsites]

This reply has been marked as private.

[rapidwebsites]

This reply has been marked as private.

[Nabeel A]

Hi again,

Please add the following code in your Customizer:

.x-navbar .x-nav-wrap .x-nav > li > a {
    float: left !important;
    width: 100% !important;
}
.desktop .sub-menu {
    position: static !important;
}

Also keep this line too:

.x-navbar-fixed-left, .x-navbar-fixed-right {
    overflow-y: auto;
}

Let us know how this goes!

[rapidwebsites]

Perfect! Thanks for your help. Just a question about your support – is it possible to receive an email when you’ve sent a reply? I usually have a few projects on the go at once and sometimes it’s difficult to remember to log back into your forum and check for a reply. Most other support forums I use send an email when you receive a response.

Thanks!
Melanie

[Friech]

Hi Melanie,

The email notification is disabled on this forum, but you can Subscribe to any thread by clicking the subscribe link on the upper-right of your first post.

Thanks.

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