Tagged: x
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AuthorPosts
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September 13, 2016 at 11:26 am #1173361
chrisstegnerParticipantI have setup a development site…
http://whitedesign.staging.wpengine.com
And I have gone into my account to activate the site as a Development site. It allowed me to enter it, but when I go to validate the site, it says “This site URL is not a match for your API key.”.
I really need to get the Development site registered so any help would be highly appreciated!
September 13, 2016 at 11:59 am #1173419
JoaoModeratorHello There,
Please do the following for both development and live sites.
1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.Hope this helps.
Joao
September 21, 2016 at 7:07 am #1184500
chrisstegnerParticipantI don’t see any options on X Addons > Home to revoke the license.
September 21, 2016 at 7:51 am #1184544
JoaoModeratorHi There,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentials
– Purchase code
– Confirm you have well assigned your URL here: https://community.theme.co/my-account/Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks
Joao
September 21, 2016 at 1:57 pm #1185211
chrisstegnerParticipantI think I’m good for now… I deleted the activation for the production site for now, and it accepted the key for the development site.
September 21, 2016 at 1:58 pm #1185214
Prasant RaiModeratorGlad to hear that, feel free to get in touch with us regarding any further queries about the X Theme and Cornerstone.
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